jeta71 Privacy Policy

1. Who We Are and How to Contact Us

jeta71 operates the online casino and sports betting platform available at jeta71.org, serving members located in Bangladesh. For all privacy-related enquiries, requests, or complaints, members may contact our dedicated support team by email at [email protected]. Our support team is available daily between 9 AM and 11 PM BST (Bangladesh Standard Time, UTC+6).

When contacting us regarding a privacy matter, please include your registered account details, a clear description of your request, and any relevant documentation to enable a prompt response. jeta71 aims to acknowledge all privacy-related requests within five (5) business days.

2. What Personal Data We Collect

jeta71 collects personal data in several ways: directly from members during registration and subsequent account activity, automatically through the use of the platform, and in some cases from third-party sources such as payment processors or identity verification partners. The categories of personal data we collect include:

• Identity data: Full name, date of birth, nationality, and government-issued identification document details (such as a National ID card or passport number) collected for age and identity verification;
• Contact data: Mobile phone number, email address, and residential address, including city references such as Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, or Cox's Bazar;
• Account data: Username, account preferences, login history, session timestamps, and communication history with our support team;
• Transaction data: Deposit and withdrawal records, payment method references (bKash number, Nagad number, Rocket, Upay, bank account details), transaction amounts in BDT (৳), and transaction status;
• Gameplay data: Game activity, betting history, session durations, wagering amounts, game outcomes, and responsible gaming tool usage;
• Technical data: IP address, device type, operating system, browser type and version, referring URLs, and general geographic location derived from your IP address;
• Marketing data: Your preferences regarding receiving promotional communications and the promotional offers you have engaged with on the platform.

jeta71 does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been submitted by an individual who is under 21 years of age, we will delete that data and close any associated account immediately.

3. How We Use Your Personal Data

jeta71 processes your personal data for the following purposes, each grounded in a legitimate legal basis:

• Account creation and management: To register your account, verify your identity and age, and maintain your member profile throughout the lifetime of your account with jeta71;
• Service delivery: To provide access to casino games, sports betting markets, crash games, slots, and all other features of the jeta71 platform;
• Payment processing: To facilitate deposits and withdrawals in BDT via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, and other supported payment methods, and to maintain accurate financial records;
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, money laundering, and other misuse of the jeta71 platform in accordance with our legal obligations;
• Responsible gaming compliance: To monitor gameplay patterns, implement self-exclusion requests, enforce deposit and time limits, and fulfil our duty of care to members under our Responsible Gaming Policy;
• Legal and regulatory compliance: To meet obligations under applicable law, respond to lawful requests from authorities, and maintain records as required;
• Customer support: To respond to your enquiries, resolve disputes, and provide technical assistance;
• Platform improvement: To analyse usage patterns and member feedback to improve the quality, security, and functionality of the jeta71 platform;
• Marketing communications: To send you promotional offers, bonus notifications, and platform updates where you have consented to receive such communications. You may opt out at any time by contacting [email protected].

4. Data We Collect Automatically

When you visit jeta71.org or use the jeta71 platform, certain technical data is collected automatically through cookies, web beacons, log files, and similar technologies. This data helps us ensure the platform operates correctly, maintain security, and understand how members use our services.

Automatically collected data includes your device's IP address, browser fingerprint, session start and end times, pages visited, links clicked, and the source from which you arrived at jeta71.org. This information is used in aggregate form for analytics and is not used to identify individual members except where required for security or fraud prevention purposes.

jeta71 uses session cookies that expire when you close your browser, as well as persistent cookies that remain on your device for a set period to remember your preferences. You can configure your browser to refuse all or certain categories of cookies, or to alert you when cookies are being set. Please be aware that restricting cookies may affect the performance and functionality of the jeta71 platform, including your ability to remain logged in during a session.

5. Sharing Your Personal Data

jeta71 does not sell or rent your personal data to any third party. We may share your data with carefully selected third parties in the following circumstances:

• Payment service providers: bKash, Nagad, Rocket, Upay, Visa, Mastercard, and banking partners process transaction data on our behalf. These providers handle data under their own privacy policies and applicable financial regulations;
• Identity verification partners: Third-party KYC (Know Your Customer) and AML (Anti-Money Laundering) service providers who assist jeta71 in verifying member identities and complying with legal obligations;
• Game content providers: Software providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive anonymised gameplay data for the purpose of delivering game content and maintaining game integrity;
• Technology and hosting providers: Cloud hosting, data storage, and platform infrastructure providers who process data on jeta71's behalf under strict data processing agreements;
• Legal and regulatory authorities: Where required by applicable law, court order, or lawful request from a competent authority, jeta71 will disclose personal data to the relevant body;
• Business transfers: In the event of a merger, acquisition, or sale of assets, member personal data may be transferred as part of that transaction, subject to the same privacy protections described in this policy.

All third parties with whom jeta71 shares personal data are required to maintain appropriate security standards and to process such data only in accordance with jeta71's instructions and applicable data protection principles.

6. Data Retention Periods

jeta71 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The table below summarises our standard retention periods by data category:

7. Your Rights Over Your Personal Data

As a jeta71 member, you have the following rights with respect to the personal data we hold about you:

• Right of access: You may request a copy of the personal data jeta71 holds about you at any time;
• Right to rectification: If any of your personal data is inaccurate or incomplete, you have the right to request that it be corrected or updated;
• Right to erasure: Subject to legal and regulatory retention obligations, you may request that jeta71 delete your personal data. This right may be limited where retention is required by law;
• Right to restrict processing: You may request that jeta71 temporarily suspend the processing of your personal data in certain circumstances, for example while the accuracy of data is being verified;
• Right to data portability: Where technically feasible, you may request that your personal data be provided to you in a structured, commonly used format;
• Right to withdraw consent: Where processing is based on your consent (such as for marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

To exercise any of these rights, please contact [email protected] with your full name, registered email address, and a description of your request. jeta71 will respond within a reasonable timeframe and will not charge a fee for standard requests.

8. Security Measures

jeta71 takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, loss, alteration, or disclosure. These measures include SSL/TLS encryption for all data in transit, server-side encryption for sensitive stored data, role-based access controls limiting staff access to personal data on a need-to-know basis, regular security assessments and penetration testing, and continuous monitoring for suspicious activity on the platform.

While jeta71 takes all reasonable precautions, no method of internet transmission or electronic storage is completely secure. Members are strongly advised to use a strong, unique password for their jeta71 account, to never share their login credentials with any third party, and to contact [email protected] immediately if they suspect that their account has been compromised.

9. International Data Transfers

jeta71 primarily processes member data within secure hosting environments. In some cases, data may be transferred to or processed by service providers located outside Bangladesh, for example cloud infrastructure providers or game content partners. Where such transfers occur, jeta71 ensures that appropriate safeguards are in place to protect your personal data, including contractual data protection obligations that meet applicable standards.

By using the jeta71 platform, you acknowledge and agree to the potential transfer of your personal data to servers and service providers operating internationally, subject to the protections described in this Privacy Policy.

10. Children's Privacy

The jeta71 platform is strictly for adults aged 21 and above. jeta71 does not knowingly collect, process, or store the personal data of individuals under the age of 21. If a parent or guardian believes that a minor has created an account or provided personal data to jeta71, they should contact [email protected] immediately. Upon verification, jeta71 will promptly close the account and delete all associated personal data.

11. Changes to This Privacy Policy

jeta71 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform services. The revised policy will be published at jeta71.org/privacy-policy with an updated effective date. Where changes are material, we will notify members via their registered email address or through an on-platform notification.

Members are encouraged to review this Privacy Policy periodically. Continued use of the jeta71 platform after any revision constitutes acceptance of the updated policy. If you do not agree with the revised terms, you should discontinue use of the platform and contact [email protected] to request account closure.

12. Contact Us About Privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or the way jeta71 handles your personal data, please reach out to our support team at [email protected]. We are available daily between 9 AM and 11 PM BST and will endeavour to respond to all privacy-related enquiries promptly and thoroughly.

For formal data subject requests — such as access, rectification, or erasure requests — please include your full name, registered mobile number or email address, and a clear description of your request so that we can verify your identity and process your request accurately.